Frequently Asked Questions
Everything you need to know about our premium nutritional supplements and ordering process.
What is the source of your ingredients?
At Natural Vital, we prioritize purity. Our ingredients are ethically sourced from certified organic farms and undergo rigorous third-party testing to ensure they are free from heavy metals, pesticides, and synthetic fillers.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your supplements sooner.
Can I return a product if I have already opened it?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return the product (even if opened) within 30 days of delivery for a full refund, minus shipping costs.
Are your supplements vegan and gluten-free?
Most of our product line is vegan and 100% gluten-free. Please check the 'Specifications' section on each product page for specific dietary certifications and allergen information.
Do you offer subscription discounts?
Yes! By choosing our 'Subscribe & Save' option, you can receive your favorite supplements every 30, 60, or 90 days and save 15% on every recurring order.
How should I store my Natural Vital supplements?
To maintain maximum potency, we recommend storing your bottles in a cool, dry place away from direct sunlight. Some specific probiotics may require refrigeration, which will be clearly marked on the label.